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TeRMS & COnditions

The Following Terms & Conditions Apply to The Wilcox Center for Psychotherapy and the Healing Arts Products and Services Available From WilcoxHealingCenter.com

Types of Products and Services Available from The Wilcox Center for Psychotherapy and the Healing Arts

Counseling for individuals, couples, families, and companies is available within Connecticut. These services also include psychotherapy, crisis intervention, and employee assistance counseling and management consulting for organizations. Appointments may be live (face-to-face) or virtual. Counseling services may be eligible for 3rd party reimbursement from insurance companies with billing assistance provided. The patient is responsible for payments at the time that services are provided and at time of scheduling appointments for virtual appointments. Appointments must be made in advance and are subject to cancellation fees (see return policies under services below).

Free and paid events that we offer are available for customers nationally and internationally. Events may be live or virtual via live streaming. All paid events may be purchased through PayPal or Stripe with a major credit card. 

Products in the store are available for customers nationally and internationally. They are available in a variety of digital formats that are accessed from the customer's account via a unique login. If a product is produced from a live streamed event that has not yet taken place, the customer will receive at time of purchase, an email with the event access information. The customer will also have access to the event's recorded version within their account when available. Products in the store may be purchased via PayPal, PayPal credit, or a major credit card without requiring a PayPal account.

We offer a 4-tier membership program with a free level and 3 paid levels (Silver, Gold, and Platinum) subject to an ongoing subscription via Stripe with a major credit card. A member may upgrade their subscription at any time with immediate access to the upgrades within their account. Additional charges for the upgrade will be billed to the payment method within the member's account. Products may be digital as embedded video or downloadable audio or PDF files. Some products within the membership are provided virtually via an appointment with Dr. Judith Wilcox or qualified staff. After a calendar year of membership, members in Silver, Gold, and Platinum levels will automatically be able to access additional products and services per their membership level within their account.

Shakti Swarupa Energetic Healing Advanced 3-Year Training Program is open to healing practitioners within North America who have met prerequisite course healing experience and energetic and are accepted into the program. Additional terms and conditions are explained in the student contract once accepted into the program.

Payment Options

Ordering is fast, easy and secure online. Simply pay with your credit card via PayPal or Stripe. Paypal provides options to pay interest free for 6 months with PayPal credit, or pay with a major credit card without a PayPal account on all products other than subscriptions. Stripe provides options to pay with a major credit card for ongoing subscriptions. For paid events, international fees are automatically charged according to the current exchange rate. 

Return Policies

Digital Products for Download

Digitally downloadable products are not included in our return policy. A limit of three downloads per product is provided. Please determine where downloads are available on your computer or you may have difficulty locating these files.

Customer Account

All customers creating an account for free or paid services, events, courses and/or membership will have access to their profile information, purchases, bonuses, discounts, and appointments within their account available via their unique login created at initial time of registration. Members in free, Silver, and Gold levels will be able to upgrade their membership from their account, access coupon codes for discounts, and schedule appointments based on their program eligibility. All customers and paid members will have access to support via a form within their account.

Guarantees

Our products, programs and services are backed by extensive education, training and experience in the counseling, energetic healing, and spiritual fields. The methods we provide are highly effective but cannot be guaranteed. Optimal results are always the responsibility of the individual receiving the service or training and require a consistent application of the strategies offered within the service or training in whatever format purchased.